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Want Ad for a Medical Receptionist  5/11/21

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Medical Receptionist:

Small Naturopathic medical practice with on-site medicinary selling alternative treatments, in business since 2003 and located in beautiful lakeside town, seeks to fill hourly full-time position for Medical Receptionist.


Primary Responsibilities:

  • Schedule, confirm and track appointments; maintain a wait list

  • Customer communication: greet patients, respond to emails, answer the phone

  • Explain the practice to new patients; over time, should develop the ability to screen patients for compatibility with naturopathic care

  • Act as liaison between patients and doctors; maintaining appropriate boundaries is essential

  • Sort mail

  • Maintain patient documentation by obtaining, recording, and updating personal information and required forms

  • Billing: receive, log and track payments for appointments and medicinary orders

  • Maintain front office inventory by checking stock to determine inventory level, anticipating needed supplies and placing orders, and verifying receipt of supplies

  • Medicinary: schedule and manage shipments (receiving), restock supplies, prepare, package and ship supplement sales orders, make herbal tinctures (will train), wash and re-shelve dishes and tincture production equipment

  • Manage patient charts

    -Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information; maintain HIPAA compliance

    -Process Release of Records requests

  • Communicate with insurance companies (HCFA's, pre-approvals, Rx pre-approvals and follow-ups)

  • Assist with phlebotomy (will train)


Work Hours & Benefits:

Office hours are Tuesday through Friday, 9:00 am – 1:00 pm & 2:00 pm – 5:00 pm; work hours will extend slightly beyond those times and generally amount to 30-35 hours/week. Paid 30 minute lunch break. Benefits include paid time off; health insurance contribution; appointment time with staff ND's; wholesale supplements from our medicinary



  • Highly organized

  • Good communication skills including customer service/telephone skills

  • Understanding of medical office protocols

  • Professionalism

  • Working knowledge of personal computers; familiarity with Macintosh especially helpful

  • Applicant must be able to lift 30 pounds and be physically able to stock and manage inventory at various heights


Education, Experience, and Licensing:

  • Medical office experience a strong plus OR

  • Relevant two-year college degree and/or credentials such as CMAA or Medical Billing Certification

  • Knowledge of alternative medicine not necessary but an interest is helpful, and acceptance of integrative medicine is essential


How To Apply:

Submit a short cover letter and resume/CV either

-Via email to

-Via snail-mail to Steve Clark ND, 646 Center St., Wolfeboro, NH 03894

-Hand-deliver to Ken or Maggie at the address above